Visitation Level - Orange

If a visitor* is approved based upon the criteria below, the visitor will need to follow our safety precautions:
  • Unvaccinated visitors, and visitors with symptoms of viral illness (regardless of vaccine status) must wear a mask inside all Meritus Health facilities.
  • Visitors who are fully-vaccinated, and not experiencing symptoms of a viral illness, can follow our Masking Guidance at all Meritus Health facilities.
  • If a visitor is entering a suspected/COVID patient room, they should be educated on hand hygiene, wear gloves, gown and surgical mask with eye shield; nursing staff should provide proper PPE training to visitors
  • At the request of a patient/family for a visit from a clergy of any religious affiliation, the clergy can offer prayer via phone, zoom or outside the patient’s room. Meritus can provide this service. Please contact Spiritual Care.
  • Disabled patients may identify one designated support persons as care partners (per Maryland regulation). Designated support persons must follow all hospital infection prevention policies. These practices may prohibit the designated support person from entering certain areas of the hospital.

All Adult Inpatients: Monday – Sunday, 8:00am – 8:00pm

COVID-19 Positive Patients Visitor Terms and Conditions

  1. Visiting hours are between 8 a.m. and 8 p.m. daily.
  2. Only one (1) visitor is permitted per day for a COVID-19 positive patient.
  3. Visitation must be coordinated with the patient’s nurse ahead of time. Once coordinated with the patient’s care team, a visitor should arrive to the Main Entrance of Meritus Medical Center during visiting hours.
  4. All visitors of COVID-19 positive patients will be required to sign a waiver stating they understand the risks of visitation.
  5. Visitors will only be allowed to go to the patient’s room. To reduce risk to others, they will not be permitted to go to other parts of the hospital including the Robin’s Cove, gift shop, coffee kiosk, or other common areas while they are visiting with a COVID-19 positive patient.
  6. To ensure their safety, all visitors of COVID-19 positive patients will be required to wear PPE supplied by the hospital during the visit including a medical grade face mask, eye protection, gown, and gloves. Visitors must follow Meritus Medical Center’s policy for personal protective equipment (PPE). Our staff will help make sure they are putting on and taking off the PPE safely.
  7. All visitors must follow these guidelines when visiting:
    1. Keep all PPE on while in the patient’s room
    2. Maintain social distancing
    3. No eating or drinking while in the patient’s room
    4. Do not leave the room without guidance from the nurse or other staff
    5. Follow all staff directions about properly removing the PPE. To ensure visitors are not spreading COVID-19 following visitation, it is important that visitors do not wear PPE outside of the patient’s room.
  • Maximum of 1 visitor at the bedside (ages 18 and older)
  • End-of-life care: Two visitors are allowed at a time. Other family members** will have to remain outside the facility to rotate in special circumstances.

Pediatric Inpatients: Monday – Sunday, 8:00am – 8:00pm

  • Non-COVID-19 patients – One or two designated caregivers will be allowed for the duration of the hospital stay. We ask that only one primary caregiver be present in the hospital at any one time.
  • Possible COVID-19 patients – Only one designated caregiver will be allowed with pediatric patients hospitalized with possible COVID-19; that caregiver must stay with the patient in their room during the patient’s stay.
  • Caregivers should be parents or legal guardians, must be in good health and must remain in good health during the patient’s hospitalization.

Obstetric Patients (Labor and Delivery): Monday – Sunday, 8:00am – 8:00pm

  • Maximum of 1 visitor at the bedside (ages 18 and older)
  • Newborns transferred to the SCN will be allowed 2 visitors – the mother and her support person
  • For Covid-19 positive obstetric patients or for a possible COVID-19 obstetric patient – One support person is allowed with the mother only. The support person cannot provide cares to the newborn. The newborn will be allowed to have one consistent designated support person, unless newborn is transferred to the SCN. This person must be screened and without any symptoms of COVID-19.

Ambulatory Facilities: Department specific

  • Ambulatory surgery centers – Maximum 1 visitor are allowed (ages 18 and older).
  • Outpatient Services and Practices at any Meritus Health System facility – Maximum 1 visitor are allowed (ages 18 and older).
  • IV Infusion/ Wound and Same-day surgery/procedure – Maximum 1 visitor are allowed (ages 18 and older).
  • Cancer center patients – Maximum 1 visitors are allowed (ages 18 and older).

Emergency Department Services: 24 hours a day, 7 days a week

  • One visitor is allowed.
  • For patients under the age of 18, two visitors are permitted.
  • If the patient is admitted, that visitor is allowed to accompany the patient to their room and follow inpatient visiting hours.

*A visitor is a guest of the patient and family, and is anyone whom the patient or proxy determines is significant to his/her well-being, and whose presence enhances the patient experience of care. In some cases, visitors may be relatives.

**Family is defined by the patient as the people who provide the primary physical, psychological, or emotional support for the patient. Family is not necessarily blood relatives. When the patient is unable to define the family, the patient’s designated representative provides the definition. Family members are encouraged to be involved and supportive of the patient and are integral to the overall well-being of the patient.

The hospital will not restrict, limit or otherwise deny family presence or visitation privileges based on race, color, national origin, religion, sex, sexual orientation, gender identity, or disability.

The policy applies to all patients in all Meritus Health facilities. This decision aligns us with other hospitals in Maryland and is consistent with approaches taken by other leading health care institutions nationwide. This serves to both better protect the community and as well the health of our providers and staff.