Public Notice

CoronaVirus (COVID-19) Update

Link to COVID-19 Information in Spanish

Drive-thru screening center summer hours - monday-friday, 8:00 a.m.-4:30 p.m. no longer open on weekends effective Saturday, July 4, 2020

Drive-Thru Screening Center, Non-Emergency Care COVID-19 Clinic Hours

As of July 2: Our drive-thru screening center for COVID-19 testing is open Monday-Friday, 8:00 a.m.-4:30 p.m. only. The center is no longer open on weekends. The drive-thru screening center is located behind Meritus Medical Plaza at 13620 Crayton Blvd. COVID-19 screening is available there at no cost to the patient, for all ages, with no appointment or referral needed. You do not have to show symptoms of COVID-19 in order to be tested.

As of June 8: Our non-emergency care COVID-19 clinic, also located at Meritus Medical Plaza (inside) is open Monday-Friday, 8:00 a.m.-4:30 p.m. and Saturday-Sunday, 11 a.m.-3 p.m.

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COVID-19 Antibody Testing Open to the Public

Beginning June 10, COVID-19 antibody testing is open to the general public. Anyone interested in receiving the test must first speak with his/her primary care provider and request a laboratory order. The lab order may then be presented at any Meritus Medical Laboratory patient service center. Locations and hours of operation are available here. Insurance or patients will be billed for antibody testing.

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REMINDER - Meritus Medical Group Practices, Other Outpatient Services, Safe and Fully Open for In-Person Visits

In-patient appointments are available for patients of Meritus Medical Group practices and other outpatient services of Meritus Health. To visit with your provider, please call the practice first and directly speak to a staff member to make an appointment. Telehealth and e-visits will continue to be available as options. These "virtual visits" have become a natural addition to the continuum of care since the start of the COVID-19 pandemic when patients had to remain in their homes.

Please be aware of new guidelines when coming to a health care practice for an in-person visit:

  • Masks must be worn by all patients upon entering the practice. If the patient does not have a mask, a face covering will be offered to him/her upon arrival.
  • All patients will have their temperature checked upon entering the practice.
  • Patients should significantly limit the number of support people they bring with them to the appointment. No one attending the appointment with a patient should be younger than age 18.
  • Please practice good hand hygiene before, during and after the appointment.
  • Please try and maintain the appropriate social distance to other in the practice - a minimum of six feet from other people. Appointments are being staggered in order to limit the number of people in the waiting rooms at one time.

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MyChart E-visits

Meritus Medical Group offers electronic visits (e-visits) for current patients through MyChart. An e-visit can replace a clinic appointment or certain urgent care visits. E-visits should only be used for non-urgent medical conditions. Request your e-visit by visiting Mychart.meritushealth.com and logging in to your account.

Telehealth Visits - Now Available

This service allows patients who are not connected to a physician to have an electronic telehealth appointment with a primary care provider to discuss COVID-19 or other general health concerns. To request a telehealth visit, please complete the form located here.

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Stay Connected to Hospitalized Patients – Zoom Virtual Visits

Being separated from your loved one can be difficult during this time. As a result, the patient experience team offers virtual visits via Zoom at your loved one's bedside. Our virtual coordinator is able to assist you to set up a virtual visit and can be reached at 240-310-3163.

Medical Records Requests

HIM/Medical Records is unable to take walk-in requests for medical records at this time.
If you have an urgent need, please call 301-790-8137 during office hours, 8:00 a.m. - 4:30 p.m.
Monday-Friday.

Meritus Health Visitor Restrictions

NEW - As of June 15, the restricted visitor policy in all Meritus Health facilities continues per guidance of the Maryland Department of Health: No visitors will be permitted in Meritus Health facilities except under specific circumstances.

The policy applies to all patients in all Meritus Health facilities. This decision aligns with other hospitals in Maryland and serves to better protect the community, health care providers and staff.

Highlights of the updated policy include:

  • Restriction of all visitors younger than age 18 from inpatient and ambulatory areas unless he/she is the parent of a pediatric patient.
  • Pet therapy remains suspended, but service animals continue to be allowed entrance.
  • In specific circumstances, visitors may be permitted, but will be evaluated on a case-by-case basis by the department manager and the administrative nursing supervisor or designee assigned by hospital leadership.
  • All visitors must check in through a security checkpoint.
  • Visitors will need to enter the facility prior to 9 p.m. daily.
  • Visitors will be required to wear a mask when in a patient's room and in all common areas on campus.
  • Visitors to off-campus facilities must check in at the front desk.

Click here to read the full policy

COVID-19 Resources

Meritus Health COVID-19 Care Line and Email

  • 301-790-9170 (to speak with a health care professional)
  • COVID-19@meritushealth.com (you will receive a response within 48 hours).

Meritus Health Screening Centers, TeleHealth E-Visits and covid clinic

  • Meritus Health COVID-19 Drive-Thru Screening Center - 13620 Crayton Blvd. (behind Meritus Medical Plaza). As of Thursday, July 2: Monday- Friday 8:00 a.m. and 4:30 p.m. only. No weekend hours. No appointments or referrals are needed to be tested.
  • Meritus Health Telehealth COVID-19 visits. To request a telehealth visit complete the form located here
  • MyChart E-visits. Meritus Medical Group is now offering electronic visits (e-visits) for current patients through MyChart. An e-visit can replace a clinic appointment or certain urgent care visits. E-visits should only be used for non-urgent medical condition. You can request your e-visit by visiting Mychart.meritushealth.com and logging in to your account.
  • COVID-19 Clinic for patients who have non-emergency health care needs and are either confirmed or suspected by a health care provider to have COVID-19. 13620 Crayton Blvd., inside Meritus Medical Plaza. Patients should enter through the main lobby of the building. Monday- Friday, 8:00 a.m. - 4:30 p.m., Saturday & Sunday, 11 a.m. - 3 p.m.

Additional Resources

COVID-19 Symptoms

COVID-19 Symptom Illustration

COVID-19 Donations

Gifts to the Meritus Healthcare Foundation are tax-deductible and have a tremendous impact on the care of our community. We care about our patients and we care about you.

Face masks and protective equipment

Meritus Health is accepting donations of hand sewn masks and personal protective equipment like gowns and face shields. Donations can be placed in blue bins outside the Orange entrance of Robinwood Professional Center.

Monetary Donations- Help Our Heroes

If you would like to help support our front line staff or the hospital by donating money you may do so by using the link below.

  • Donations to the Help our Heroes fund will be used to support, encourage, provide meals and bring comfort to team members at Meritus Health – staff willing to put themselves on the front-line, every shift of every day to care for our community. Each of our nurses, doctors, nursing assistants, lab techs, environmental service staff, security guards and so many others are our neighbors, friends and family – let’s show them we care.

If you would like to provide an in-kind donation or have already donated and would like a tax deductible receipt, please complete the form located here.