For Hospital Patients & Visitors/Para pacientes y visitantes del hospital

We are currently on Visitor Status Green. Click below for details.

Actualmente el nivel de visitas es verde. Haga clic en el rectángulo a continuación para acceder a información sobre las restricciones en inglés y español.

A visitor is a guest of the patient and family, and is anyone whom the patient or proxy determines is significant to his/her well-being, and whose presence enhances the patient experience of care. In some cases, visitors may be relatives.

Family is defined by the patient as the people who provide the primary physical, psychological, or emotional support for the patient. Family is not necessarily blood relatives. When the patient is unable to define the family, the patient’s designated representative provides the definition. Family members are encouraged to be involved and supportive of the patient and are integral to the overall well-being of the patient.

The hospital will not restrict, limit or otherwise deny family presence or visitation privileges based on race, color, national origin, religion, sex, sexual orientation, gender identity, or disability.

Meritus Medical Center Security Measures

To help ensure the safety of all, please be prepared for these changes as you access the hospital:

  • Photo I.D. required at entry for patients and visitors ages 16 and older
  • Visitor badge provided at entry
  • Metal detection screening at entry
  • Employees - Badge should be visible


Upon your arrival to Meritus Medical Center, you may park in a parking space of your choosing. Employees have been asked to park in the yellow-lined spaces only, to allow patients and visitors access to the spaces closer to the facilities.

Gift Shop

The Gift Shop at Meritus Medical Center is located inside the main entrance to the right of the reception area. Any of the gift shop items may be delivered to patients and staff within the hospital by calling 800-386-5128. Please have your credit card number ready, along with the patient or staff member's name and room number or department, and your gift will be delivered promptly.


Meritus Medical Center dining options include the Robin's Cove and the Coffee Kiosk. All of our dining options accept major credit cards, cash, or gift certificates, which are available from the hospital cashier.

The Robin's Cove is located on the bottom level, easily accessed by the elevators down the hall to the right of the main entrance. Open 6:00 a.m. - 2:00 a.m., the Cove serves hot meals from 6:00 am - 9:00 a.m., 10:30 a.m. - 1:30 p.m., and 4:30 p.m. - 7:00 p.m., daily.

The Coffee Shop is located in the main lobby of the hospital, near the gift shop. The Coffee Shop offers a variety of freshly-brewed coffee, tea, and other specialty drinks as well as yogurt, fresh fruits, bagels, and pastries. The Coffee Shop is open from 6:00 a.m. to 2:00 p.m.

Internet Access

There is a public computer kiosk to access the internet located in the outpatient testing waiting area. In addition, a wireless network named "MH Guest" is available for use throughout the hospital. To access MH Guest, connect your wireless device to the network, then open an internet browser and read and agree to the terms and conditions. There is no charge to patients or visitors for internet access.