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Meritus Health


Joseph P. Ross

Joseph P. Ross

President and Chief Executive Officer
Meritus Health

Joseph P. Ross began as president and CEO in April 2011. He has more than 40 years of experience in the health care industry, including serving as president and CEO of Shore Health System of Maryland in Easton and Mercy Medical Center in Oshkosh, Wis. He is a fellow in the American College of Healthcare Executives or FACHE, a member of the executive committee of the Maryland Hospital Association and a founding board member of Trivergent Health Alliance along with the CEOs of both Frederick Regional Health System and Western Maryland Health System. He holds a master’s degree in hospital and health system administration from Xavier University in Cincinnati, Ohio.

Donald C. Thomas III, M.D.

Interim Chief Medical Officer

Donald C. Thomas III, M.D., is currently serving as the interim chief medical officer or CMO. Dr. Thomas received his medical degree from Howard University College of Medicine after completing undergraduate work at Harvard College. He has served in numerous leadership roles as part of consulting companies for nearly three decades, including president and CEO, CMO, senior medical advisor and chief of staff. He is the founding director of the District of Columbia General Hospital’s emergency and trauma center, served as a supervisory instructor in the district’s fire department EMS academy and was the medical director of the physician assistant program at Howard University.

Carolyn Simonsen  Vice President & Chief Compliance Officer

Carolyn Simonsen

Vice President and Chief Administrative Officer

Carolyn Simonsen is the vice president and chief administrative officer and also serves as the organization’s chief compliance officer. She is a nurse attorney with more than 30 years of health care experience in law, quality improvement, case and risk management, cardiac rehabilitation and critical care nursing. She was previously vice president of quality and care management at Holy Cross Hospital in Silver Spring, Md., and served in the Navy Nurse Corps. She is a member of the Maryland State Bar Association, the American Health Lawyers Association and the National Association for Healthcare Quality.

Tom Chan  Vice President, Chief Financial Officer

Thomas T. Chan

Vice President and Chief Financial Officer

Thomas T. Chan serves as the chief financial officer or CFO, responsible for the financial well-being of the organization and representing the hospital to the Health Services Cost Review Commission or HSCRC. He began in health care auditing with KPMG, one of the “big four” firms providing audit, tax and advisory services. He has 15 years of experience in Maryland’s health care rate setting system, previously as vice president of finance management at Adventist HealthCare in Montgomery County, Md., and vice president and chief financial officer of Washington Adventist Hospital in Takoma Park, Md. He serves on the boards of Trivergent Health Alliance and the Washington County Chamber of Commerce. He earned two bachelor’s degrees – one in economics and one in business administration with concentrations in finance and accounting – from the University of Washington in Seattle. He completed his master’s degree in business administration from the University of Illinois at Chicago.

Lee Shaver  Vice President, Support Services

A. Lee Shaver Jr.

Vice President, Professional Support Services

A. Lee Shaver Jr. oversees organizational professional support services in the areas of clinical and facilities engineering, durable medical equipment, environmental, home health, imaging, mail, nutrition, patient transport, rehabilitation, respiratory therapy, patient transport and security. He is the service liaison for three areas of the Trivergent Health Alliance Managed Services Organization - supply chain operations, laboratory services and inpatient pharmacy services. He was previously the chief of operations and programming for the Air Force Medical Operations Agency in Ft. Detrick, Md., and the director of medical logistics at Wilford Hall Medical Center at Lackland Air Force Base in Texas. He holds a master’s in healthcare administration from Baylor University in Texas, and is a board certified health care executive as a fellow with the American College of Healthcare Executives or FACHE.

Melanie Heuston

Melanie M. Heuston, D.N.P.

Vice President and Chief Nursing Officer

Melanie M. Heuston, D.N.P., RN, was named vice president and chief nursing officer or CNO in 2017. She most recently served as director of nursing at UPMC Passavant in Pittsburgh, Pa., a 424-bed, tertiary care hospital that is part of the University of Pittsburgh Medical Center or UPMC. There, she led a team of more than 800 nurses and co-led the Magnet® journey for nursing. While in Pittsburgh, she also taught graduate-level nursing students and served as preceptor for clinical experiences at the University of Pittsburgh School of Nursing as an adjunct faculty member. She received her doctorate in nursing practice and her master’s in nursing from the University of Pittsburgh and completed her doctoral residency at Northwestern Memorial Hospital in Chicago, Ill. She is a certified nurse executive, holds a certificate in the Fundamentals of Magnet® and is affiliated with the American Organization of Nurse Executives and the American Nurses Association.

Amy Dilcher

Amy Dilcher

Vice President and General Counsel

Amy Dilcher provides general counsel to the organization, having served previously as associate counsel in the office of the general counsel at the University of Maryland Medical System Corporation in Baltimore, Md., and as an associate for Proskauer Rose LLP in Washington, D.C., representing long-term care providers. Prior to her positions in law, she was a registered nurse at Georgetown University Hospital in the district. She is a graduate of the University of Houston Law Center in Texas, and Howard University School of Law in the district, and received her Bachelor of Science in nursing from the University of Pittsburgh in Pennsylvania.

Melinda Cannon

Melinda Cannon

Vice President, Physician Services

Melinda Cannon serves as the organization’s first vice president of physician services. She has more than 36 years of health care service, holding positions in case management, coding and utilization management, denial management, wound and hyperbaric medicine management, hospitalist medicine, clinical pathways, data analysis and patient unit transport. She earned a bachelor’s degree in organization leadership and a master’s in strategic leadership, both from Mountain State in Beckley, W.Va. She also has an associate degree in registered health information and is accredited through the American Health Information Management Association. She has worked on national health policy studies in the area of hospital coding and holds a green belt in Six Sigma.

Carrie Adams

Carrie Adams, Pharm.D.

Vice President and Chief Transformation Officer

Carrie Adams, Pharm.D., is the vice president and chief transformation officer or CTO, overseeing operations improvement, clinical informatics and the new electronic health record or EHR conversion. Previously, she was the corporate director of pharmacy services at Trivergent Health Alliance MSO, in which Meritus is an affiliated organization. There, she successfully aligned and implemented best practice pharmacy models and led drug utilization initiatives for a cumulative, three-year savings of $11 million. She completed her bachelor’s degree in pharmaceutical sciences at Ohio Northern University in Ada, Ohio, and her doctorate at Shenandoah University in Winchester, Va. She is a certified green belt in Six Sigma.

William Jason Cole

W. Jason Cole

Vice President and Chief Information Officer

William Jason Cole is the vice president and chief information officer or CIO, responsible for all information technology for the organization. He has more than 15 years of technology experience ranging from the financial industry to the health care industry; the last nine of those directly leading health care systems through transformation and change. His most recent role was serving as senior director/CIO at Suburban Hospital in Bethesda, Md., a part of Johns Hopkins Medicine Health System. Prior to that, he served as the senior leader of information technology for Johns Hopkins Community Physicians with 42 ambulatory locations. Before working for Johns Hopkins Medicine, he held several key positions at MedStar Health Inc., in Columbia, Md. His experience as the enterprise service delivery manager, in the office of the CIO, allowed him vast exposure to hundreds of both application and infrastructure projects across the many MedStar hospitals. He was the senior technical leader at Georgetown University Hospital in Washington, D.C., prior to being called to help MedStar’s enterprise service delivery department. He began his career in technology at two large finance companies, Bank of America and MBNA Financial. He earned his Bachelor of Science from York College of Pennsylvania.

11116 Medical Campus Road
Hagerstown, MD 21742
TDD: 1-800-735-2258
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