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MERITUS STORIES

Meritus earns elite national status as a straight-A for patient safety

Six consecutive ‘A’ grades from The Leapfrog Group demonstrate medical center’s dedication to patients. Meritus Medical Center was awarded an “A” Hospital Safety Grade for the sixth consecutive time by The Leapfrog Group, an independent national nonprofit watchdog focused on patient safety. This designates Meritus as a “Straight A” hospital, defined as hospitals that have an A for fall 2025 and have sustained that grade for the last five or more grading rounds. Meritus earned its first “A” grade in the spring of 2023. It is in the top 12 percent of hospitals nationwide to achieve this consistent excellence, and 1 of 3 in Maryland to have "A" grades consecutively since spring 2023. “It’s gratifying to know the hard work and dedication of our team members is being recognized by achieving six straight A Hospital Safety Grades,” said Carrie Adams, Meritus chief operating officer. “We are community obsessed and patient focused, and we will continue to provide our patients expert care close to home. It’s why we’re here.” The Leapfrog Group assigns an “A,” “B,” “C,” “D” or “F” grade to all general hospitals across the country using evidence-based measures of patient safety focused exclusively on errors, accidents, injuries and infections. “My sincere congratulations to Meritus Medical Center for upholding patient safety standards through thick and thin, achieving an ‘A’ Hospital Safety Grade for six consecutive rounds of the Safety Grade,” said Leah Binder, president and CEO of The Leapfrog Group. “Consistently earning an A demonstrates a long-term, organization-wide commitment to putting patient safety first.” The Leapfrog Hospital Safety Grade is the only hospital ratings program focused exclusively on preventable medical errors, injuries and infections that can lead to harm or even death. The grading system is peer-reviewed, fully transparent and free to the public. Grades are updated twice annually, in the fall and spring. To see Meritus’ full grade details and to find essential patient tips for staying safe in the hospital, visit HospitalSafetyGrade.org. Connect with The Leapfrog Group on Twitter, Facebook, LinkedIn and Instagram, and stay updated through The Leapfrog Group newsletter.

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Meritus a U.S. News & World Report 2026 Maternity Care Access Hospital

The hospital is one of 16% of all evaluated facilities nationwide to earn the designation. Meritus Medical Center is honored to be named a 2026 Maternity Care Access Hospital by U.S. News & World Report. It’s the third time in three years the hospital has received the designation that recognizes hospitals offering essential maternity services to underserved communities. The Maternity Care Access Hospital designation recognizes essential hospitals serving communities that would otherwise be in danger of becoming maternity care deserts if they were to stop providing crucial maternity care services. “Meritus is ‘community obsessed,’ and with that means providing expert care close to home for our patients,” said Carrie Adams, Pharm.D., Meritus chief operating officer. “Our Labor, Delivery, Recovery, and Postpartum (LDRP) unit is filled with skilled team members who are committed to our patients, and this designation is a reminder of how important their job is.” U.S. News evaluated approximately 900 hospitals nationwide for the 2026 ratings, and just 147 hospitals — or 16% of all evaluated hospitals — have been designated as Maternity Care Access Hospitals. Hospitals were evaluated based on detailed data submitted to U.S. News via the annual Maternity Services Survey. “The Maternity Care Access Hospital designation is a crucial acknowledgement of hospitals that deliver high-quality maternity care in underserved areas,” said Jennifer Winston, health data scientist at U.S. News. “These 147 hospitals are essential — they meet U.S. News’ strict quality measures for safety and outcomes while simultaneously ensuring that geographical isolation does not prevent families from receiving the care they need.” The designation is part of U.S. News' Best Hospitals for Maternity Care ratings. These ratings are intended to assist expectant parents, in consultation with their prenatal care providers, in making informed decisions about where to receive maternity services that best meet their family’s needs.


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Don’t give the gift of illness this holiday season. Wash your hands

If you’re at a gathering this holiday season, two infection prevention specialists at Meritus Health have some advice for you. “Pass the gravy, not the flu,” said Cathy Ware, BSN, RN. Tommie Blalock, BSN, RN, agreed. “Hands are the number one way germs get from place to place,” he said. “They do travel when we sneeze or cough, but for the majority of us who aren’t sneezing or coughing, it’s the hands.” Indeed, the instructions your parents gave you when you came in from playing still apply today: Wash your hands to prevent getting yourself or others sick. Everything from the flu, rhinovirus, COVID and other viruses can hitch a ride on our hands. So can bad bugs such as E. coli or streptococcus (also known as strep throat), Ware and Blalock warned. While they might not make those with strong immune systems ill, they could prove serious for people who have compromised immune systems, open wounds or other conditions. When it comes to washing your hands, soap and water or hand sanitizer are good, but not the key ingredient to getting rid of germs. “It’s the friction that breaks up the cell walls of bacteria and viruses,” Blalock said. “And the friction washes them off your hands. It’s more the action and the mechanism.” That’s not to say the kind of soap or hand sanitizer are unimportant. Antibacterial products are effective, and sanitizer should be at least 60% alcohol. Along with scrubbing, the length of time is important, too. Ware and Blalock recommend washing for at least 20 seconds. “A chorus of ‘Jingle Bells’ will give you 20 seconds,” Blalock said. The World Health Organization, the Centers for Disease Control and Prevention and numerous other health organizations generally recommend these steps: After getting your hands wet with water and adding soap, rub your palms together. Put your right palm over the back of your left hand, then rub in between your fingers. Repeat with your left palm over the back of your right hand. Put your palms together and rub between your fingers again. Put your right-hand fingertips overtop of your left-hand fingertips, then make a fist with both hands so your fingers interlock. Rub the backs of your fingers in your palms. Wrap your left thumb with your right hand, then rotate back and forth, like you’re revving a motorcycle. Repeat with the right thumb and left hand. Scrub your fingernails of your right hand on the palm of your left hand. Repeat, switching hands. Rinse your hands with water and dry your hands thoroughly with a single-use towel. Use that same towel to turn off the water before you throw the towel in the trash. Ware stressed cleaning under your fingernails, a spot often forgotten in the routine. “We know that some specific organisms, when your fingernails are long, tend to harbor there,” she said. “If you’re going to have longer nails, make sure you’re keeping them clean.” Keeping your hands clean and observing respiratory etiquette — coughing or sneezing into a tissue or the crook of your arm — can go a long way to having a happy end to 2025. “We’re trying to spread joy this holiday season, not germs,” Blalock said. For the latest, up-to-date information on the flu season, viral illnesses, testing, treatment, and vaccination options, please visit MeritusHealth.com/Viralillness.

Meritus breast health clinic helps those without insurance

Program has evolved over more than a decade. Meritus Health has been offering breast health care for more than a decade for those who can’t afford it. It started with a grant from the Susan G. Komen Foundation for mammograms for patients without insurance, though these days the mammograms are funded through the Meritus Health Foundation. And when it started, the clinic was quarterly and served four patients aged 40 and older at each session. It grew to monthly this summer and treats up to six patients. It also expanded to include uninsured women 18 to 40 years old who are complaining of a specific breast problem. The program relies on doctors in the Meritus Family Medicine Residency Program operating out of Suite 200 in the Robinwood Professional Center. In keeping with Meritus’ “community obsessed” philosophy, social workers use the clinic as a chance to connect patients with other health and social services, said Helen Harrington, D.O., family medicine residency associate program director. “Breast health is an easy thing to underdiagnose,” said Dr. Harrington, who has overseen the clinic for three years. “And every touchpoint with health care, from a clinic visit to a follow-up phone call, improves patient outcomes.” Jennifer Miller, Meritus language services advocate and a Spanish interpreter who has worked with the clinic for about five years, said the program serves many Spanish-speaking women. “It’s such an important program because there a lot of people who don’t have insurance in that community,” Miller said. “We have detected cancer early in some women over the years and been able to get them help.” To learn more about the breast health clinic or to schedule an appointment, call 301-714-4400.


PROMOTING A

Healthy Washington County

NOTES OF PRAISE

Featured Moments of Praise

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"Meritus Medical Center ICU - I want to thank the ICU team for your compassion and care. A special thanks to Nurse Becca — her kindness, calm, and atte..."

— Rocky D.

July 2025
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"I felt at ease, everyone was welcoming, offering beverages not only to me but also to my husband. I had a nice warm blanket, a comfy chair, and a TV a..."

— Rhona

August 2025
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"I called to inquire about a problem with my husbands refill and Kathryn not only assured me that the medication was indeed called in after the pharmac..."

— Ann Palmer

2025-08-14
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"Meritus Orthopedics - Jennifer Clark took the time to listen to my concerns and to give me options. She allowed me to choose the next step by taking..."

— Amy B.

August 2025
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"Janice has helped me tremendously when I needed to talk to someone for my anxiety and depression. I wanted to PRAISE Janice for giving her 100% to hel..."

— Tisha Palmer

2025-08-22
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"We had to arrive at 6:30 AM. Brooke greeted us with a cheerful smile. She thoroughly explained the process to us and made us feel like we were in goo..."

— Wanda Baker

2025-08-25
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"MeritusNow Virtual Clinic - Utilizing Meritus Now for the first time, Christina exceeded my expectations. Christina was efficient, effective and thoro..."

— Heidi B.

August 2025
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"She's an excellent provider. She's one on one with the conversation and sets the table for a very comfortable conversation. I look forward to seeing h..."

— Kathy Chambers

2025-09-09
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"April was efficient, courteous and friendly. Acknowledged me with eye contact, and explained issues that I had questions about. She was delightful to..."

— Donna Cameron

2025-09-09
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"Lea acknowledge me the minute I stepped in the door. She's efficient, polite courteous and made sure I was on track before I left. I have multiple pro..."

— Donna Cameron

2025-09-09
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"We really appreciate you taking the time and caring for our mom/grandmother. You were so caring and gentle with her. She just had hip surgery last nig..."

— Kirstie Burkett

2025-09-11
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"Kimberly was an absolute delight greeting me at the registration counter. She was polite, kind and sweet to talk to. The world needs more people lik..."

— Lynne Whittington

2025-11-15
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"I arrived 3 pm on Friday with slight numbness on my left side. Jeff immediately took charge, put me at ease, asked questions and started discharging..."

— Patricia Kurtz

2025-11-14
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