Patient Stories

“Dr. Giffi isn’t fazed by my questions and, in fact, encourages them,” says Peggy. “She explains the reasoning behind her approach and breaks things down to a level where I can understand.”

“I didn’t want to go anyplace else, says Jacob. When he met with his medical oncologist, Jacob felt like he was his doctor’s only patient. He explained things down to a ‘T’ and told me to call him any time, day or night, with questions or concerns.”

“That nurse went above and beyond,” says Dan. “He sat and talked to me like a person, not a patient.” The rest of the nursing staff attended to Dan’s every need. “I would push the call button and they were right there.”

“From the beginning, they [stroke team] knew what they we’re doing, says William. I knew I was in good hands.”

“Mom had so much trouble breathing that I knew something was wrong and I knew Meritus would find out exactly what she needed.”

“I knew I was at the right place because I know first-hand how hard our stroke team works, says Linda.”

“When it comes to your mother’s health, you always wonder whether you’re making the right decision, says Gelnard. But because of Dr. Riggle and Cathy, I knew everything was going to be OK.”

“This was my third knee procedure and being in other hospitals, I never experienced anything like this. The professionalism, protocols, the gestures, it was unbelievable.”

“From the beginning, I knew I was at the right place. I felt like I was family, not a number.”