News

Coordinated Care is the Best Care

What is coordinated care?

The Meritus Health care team continuously works to achieve the highest-quality of patient care. By bringing primary care providers and specialists together, communicating and collaborating on each patient’s care we provide better care through coordinated care.

“Patients may not always understand complex medical terminology or pages and pages of lab work results, but they feel valued when they receive high quality, coordinated and patient centered health care,” said Dr. Aaron George, Meritus Health Chief Medical Officer.

Meritus Health, the largest health care provider in Western Maryland, not only includes a hospital, but also a group of specialty and primary care practices throughout the region.

Achieving coordinated care goes beyond just information and good communication. Going deeper, coordinated care involves responsibility, support for care transition, connection with community resources, and much more.

Who benefits from coordinated care?

All patients can benefit from coordinate care. In particular, those with complex needs and chronic conditions, patients that receive care from a number of different facilities, and have various tests and other procedures. Providers no longer need to rely on their patient for providing a full medical history with every new visit, and patients have the comfort to know that their story and history of care are managed, recorded, and carefully conveyed to their team.

“This collaboration of care between primary care physicians and specialists helps to decrease utilization of diagnostic testing, prescriptions and hospitalizations and further to improve quality and access to care,” George said.

The need for coordinated care is vital, because lack of it can be unsafe for patients. Think about a scenario when a lab result is not communicated properly between the patient’s providers, this is where mistakes and oversights can take place.

Why is coordinated care important?

Through the use of electronic health records, providers are able to access patient charts and have instant knowledge of a patient’s medical history and medications.

“Overall, coordinated care results in an elevated patient experience, because it removes the stress of medical history communication from the patient,” George said.

Lack of coordinated care is not only dangerous for the patient, but it can cost the healthcare system as a whole more in the long run if tests have to be repeated, or the patient has to return for preventable conditions.

It improves the effectiveness, safety and efficiency of healthcare.

By joining the Meritus Health network, our providers allow patients the opportunity to receive coordinated care by a team of experts working together, through our electronic medical records system, sharing information, and behind the scenes coordination, to make sure they are receiving a customized care plan that is tailored to and benefits them.