2022 Accomplishments

  • Established new Employee Resource Groups (ERGs); LGBTQ, Black/African American, LatinX
  • Trained 100% workforce in unconscious bias training
  • Leadership completed LGBTQ Patient-centered Care Executive Training
  • Provided nine cultural diversity lunch & learns
  • Increased agree & strongly agree results +17% in past year; “Meritus Health cultivates a culture where people of all backgrounds are welcomed, heard and valued.” (63% > 80%)
  • We applied the Rooney Rule 92% for vacant leadership recruitment
  • Total number of diverse employees (self-disclosed) increased 2% (16.6% total)
  • Total number of diverse team members supervisor and above (self-disclosed) increased 1.3% (10.2% total)
  • Significant progress on three quality measures;
    • Sepsis core measure non-compliance disparity eliminated between Black/LatinX and White patients
    • Decrease in early birth rate of Black/LatinX compared to White patients
    • Decrease in early birth rate of Spanish language persons compared to White persons
  • IHEM workgroups taking active steps to address other identified health disparities

An update on the goals that we committed to reaching by July 1, 2022:

  1. Establish Employee Resource Groups to include persons who identify with Black/African-American, LatinX, and LGBTQ by June 30, 2022; Met
  1. Develop implicit bias training and provide to 100% of our staff, then continue ongoing education for all team members. Met;
    • Interactive unconscious bias training with 986 team members April, 2022
    • CBT completed by team members on June 30, 2022 (100%)
    • A total of 3,064 team members completed unconscious bias training during FY22
  2. LGBTQ Patient-Centered Care: An Executive Briefing by June 30, 2022. Met; 60 Leaders received certificate of completion (goal 50)
  1. Encourage a culture of diversity and respect
    • Strongly Agree & Agree Survey Results: Meritus Health cultivates a culture where people of all backgrounds are welcomed, heard and valued. Met; Increased 17%; from 63% to 80%
    • Completed nine of ten scheduled cultural diversity lunch and learns; Not Met goal of 10
  1. Examine and report the diversity of leadership and workforce as compared to that of the community;
    • Implemented the Rooney Rule; met 92% rate during recruitment process; Met;
    • Total number of diverse team members supervisor and above (self-disclosed); 16.6%; Increased but Not Met (goal 24%)
    • Total number of diverse team members supervisor and above (self-disclosed); 10.2%; Increased but Not Met (goal 24%)
  1. Identify health quality measures stratified by race/ethnicity that demonstrate disparities and implement improvement initiatives;
    • Significant progress on three quality measures; Met
      • Sepsis core measure non-compliance disparity eliminated between Black/LatinX and White patients; -9%, disparity eliminated (monitoring)
      • Decrease in early birth rate of Black/LatinX compared to White patients; 45%
      • Decrease in early birth rate of Spanish language persons compared to White persons; 33%
    • IHEM workgroups taking active steps to address other identified health disparities
      • Newborns exclusively breast fed in Black newborns
      • Opioid administration in the emergency department for Black/LatinX
      • Poorly controlled diabetes for Black/LatinX
      • Time spent in the emergency department for Spanish speaking patients
  1. Share our progress toward meeting these commitments on our website and update at least annually; Met;
    • Completed year-end review
    • Post updates on website and new goals, August 2022
    • Health Equity Report 2022 expected by end of 2022

Outcomes