11116 Medical Campus Road Hagerstown, MD 21742 image spacer Office 301.790.8000 - TDD 1.800.735.2258
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Meritus Health

Patient Advocate

While we know that being hospitalized is not always a pleasurable experience, our Patient Advocate Program can help make your experience a positive one.

Patient advocates offer many services. We will assist in providing direction to the appropriate resources for coordinating your care. We can help find answers to any questions or concerns you may have. We also are called on to intervene in crisis situations and help negotiate resolutions when needed. Patient advocates are also trained to help you with advance care planning and the completion of Advance Directives.

You can think of a patient advocate as your healthcare partner—offering reassurance, information, support and compassion, so that your healthcare needs are met to your satisfaction. For more information about the Patient Advocate Program, please call
301-790-8499 or 301-790-8662 for the Patient Advocate assigned to the Emergency Department, or via email Advocates@meritushealth.com

11116 Medical Campus Road
Hagerstown, MD 21742
TDD: 1-800-735-2258
meritus Health
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