11116 Medical Campus Road Hagerstown, MD 21742 image spacer Office 301.790.8000 - TDD 1.800.735.2258
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For Hospital Patients & Visitors

NEW-Meritus Medical Center Security Measures Start March 1

To help ensure the safety of all, please be prepared for these changes as you access the hospital:

  • Photo I.D. required at entry for patients and visitors ages 16 and older

  • Visitor badge provided at entry

  • Metal detection screening at entry

  • Employees - Badge should be visible

NUEVAS- medidas de seguridad del Meritus Medical Centerdesde el 1 de marzo

Para ayudar a garantizar la seguridad de todos, esté preparado para estos cambios al momento de ingresar al hospital:

  • Se requerira la presentación de una identificación con foto al momento de ingresar en caso de ser paciente o visitante de 16 años a más.
  • Se entregará una credencial de visitantes al momento de ingresar.
  • Será necesario pasar por un detector de metales al momento de ingresar.
  • Los empleados deberán mantener su credencial visible.

Temporary Visitor Restrictions Lifted- As of Feb. 23, 2018

Meritus Medical Center’s temporary visitor restrictions due to the flu season have been lifted, effective immediately. Visitors with cold or flu symptoms are still strongly encouraged to not visit the hospital. This helps protect all. While at the hospital, everyone should practice good hand-washing or hand sanitizer use and consider wearing a mask to help cover coughs and prevent the spread of germs.

The visitation policy will be continuously reviewed during this flu season.


Meritus Medical Center's Main Entrance and Emergency Department are open 24 hours a day, 7 days a week.

Visitors wishing to visit the women and children's unit on the Family Birthing Center will need to bring a photo ID.

Visiting hours for inpatient behavioral health services are limited to the times listed below:

Monday–Friday, 6:00 pm–8:00 pm
Saturday–Sunday, 1:00 pm–3:00 pm and 6:00 pm–8:00 pm

Please note that the human resources department is open between 7:30 am and 4:00 pm on weekdays.

  • For patient information: 301-790-8160
  • For Behavioral Health Services information: 301-790-8251
  • For general information: 301-790-8000

Please remember to wash your hands or use hand sanitizer, available throughout our facility, to help prevent the spread of infection.


Free valet parking is available at the main entrance of Meritus Medical Center from 7:00 am to 6:00 pm daily. Upon your arrival to Meritus Medical Center, you may park in a parking space of your choosing. Employees have been asked to park in the yellow-lined spaces only, to allow patients and visitors access to the spaces closer to the facilities.

Gift Shop

The Gift Shop at Meritus Medical Center is located inside the main entrance to the right of the reception area. Any of the gift shop items may be delivered to patients and staff within the hospital by calling 800-386-5128. Please have your credit card number ready, along with the patient or staff member's name and room number or department, and your gift will be delivered promptly.


Meritus Medical Center dining options include the Robin's Cove and the Coffee Kiosk. All of our dining options accept major credit cards, cash, or gift certificates, which are available from the hospital cashier.

The Robin's Cove is located on the bottom level, easily accessed by the elevators down the hall to the right of the main entrance. Open 6:00 am–2:00 am, the Cove serves hot meals from 6:00 am–9:00 am, 10:30 am–1:30 pm, and 4:30 pm–7:00 pm, daily.

The Coffee Shop is located in the main lobby of the hospital, near the gift shop. The Coffee Shop offers a variety of freshly-brewed coffee, tea, and other specialty drinks as well as yogurt, fresh fruits, bagels, and pastries. The Coffee Shop is open from 6:00 am to 2:00 pm.

Internet Access

There is a public computer kiosk to access the internet located in the outpatient testing waiting area. In addition, a wireless network named "MH Guest" is available for use throughout the hospital. To access MH Guest, connect your wireless device to the network, then open an internet browser and read and agree to the terms and conditions. There is no charge to patients or visitors for internet access.

11116 Medical Campus Road
Hagerstown, MD 21742
TDD: 1-800-735-2258
meritus Health
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